Privacy Policy (CH)

Data protection declaration

Responsible contact person

The responsible party for the processing of data collected on this website and in the course of using the web shop is: 
HARTING AG, Leugenestrasse 10, 2504 Biel/Bienne
Tel.: +41 44 908 20 60; Email: [email protected]
as well as
HARTING Stiftung & Co. KG, Marienwerderstraße 3, 32339 Espelkamp
Tel: 05772/47-0; Email: [email protected]

Storage and processing of personal data

Each time a user accesses a page from our website and each time a file is retrieved, access data about this process is stored and anonymised in a log file on our server or the servers of our service providers. The personal reference of the data is immediately and automatically deleted with this process.

Each data set essentially consists of:

• the page from which the file was requested
• the name of the file
• the date and time of the request
• IP address of the computer from which the request originated
• the volume of data transferred
• the access status (file transferred, file not found, etc.)
• a description of the type of web browser used
   

This anonymised, stored data is evaluated exclusively for statistical purposes.

If the opportunity for the input of personal or business data (email addresses, name, addresses) is given, the input of these data takes place voluntarily and only for the intended purpose. The data is processed strictly in accordance with the legal provisions. Mandatory information is of course marked as such.

Your personal data will be processed and stored exclusively for the fulfilment of our own business purposes. Your data will be treated confidentially and will not be passed on to third parties without your permission.

Personalised allocations of the use of our offers only take place after your prior consent has been given (see below).

We use third party service providers to process personal data for our own business purposes, these are cloud providers, activity analysis service providers and web analytics services. More detailed descriptions of these services can be found in the following text.

You can request information at any time about the type and scope of the personal data stored about you. In addition, you have the right to correct, block and delete this personal data in accordance with the statutory provisions.

Information on data protection in accordance with the General Data Protection Regulation (DGPR)

The following links provide the opportunity to access information on the processing of personal data by HARTING in accordance with Articles 13 and 14 of the EU GDPR:

• Data protection information for customers, distributors, interested parties and suppliers
• Data protection information for HARTING employees and applicants
• Data protection information for visitors to HARTING
   

Tracking Mechanisms

Tracking mechanisms are used by website operators to monitor and, if necessary, control the online marketing measures used on the basis of their effect. Synonymous with the term tracking, the terms "web controlling", "web analysis" or "traffic analysis" are also frequently used. Tracking describes the success monitoring, control and efficiency analysis of a website and the applied online marketing measures.

In general, mechanisms used for tracking examine from where the visitors of a website come, what exactly the behaviour and actions on the platform look like and, if applicable, what happens after they leave the page. Basically, there are two different methods by which tracking is carried out.
We use tracking mechanisms to measure and analyse reach of and to personalise offers. If you are a registered and logged-in user, we also use tracking mechanisms to create a profile.

Reach measurement and analysis

Reach measurement and analysis (also clickstream analysis, traffic analysis, web analysis, web controlling, etc.) is the collection of data and its evaluation with regard to the behaviour of visitors on websites. An analytics mechanism typically examines from where visitors come, which areas on a website are visited and how often and for how long individual subpages and categories are viewed. It is primarily used to optimise the website and improve the achievement of certain goals (e.g. increase in page views, visitor frequencies, newsletter subscriptions). Basically, web analysis can be differentiated between evaluation methods for permanent measurement of page effectiveness and methods for finding weak points in the website and possibilities for improvement.

Third party services and cookies

We use cookies on this website. Cookies are stored on your terminal device as soon as you use the website. Cookies are small text files that are stored on your hard drive, assigned to the browser you are using. These cookies pass information, e.g. about the use of a website, to the body that sets the cookie. This can be us as the website operator ourselves in this case, but also the third parties named in this document. Cookies do not run any programs and cannot transmit viruses to your computer.

The use of cookies facilitates navigation and offers a high degree of user-friendliness of a website. Cookies also help us to identify particularly popular areas of our website. They allow information to be retained for a certain period of time and also to identify the visitor's computer. We use permanent cookies ("persistent cookies") for better user guidance and individual performance presentation. Furthermore, we use so-called session cookies that are automatically deleted when you close your browser ("transient cookies").

Control the use of third party services and cookies: Cookies necessary for the operation of this website are set automatically when the website is accessed. Other cookies and functionalities from us as website operator and from third parties that are not necessary for use may only be used after you have given your consent. For this purpose, you will be asked to select permitted cookies and functions (third-party services) in a consent management when you access this website. This selection is in turn stored in a cookie until you delete this cookie from your terminal device.

You will find further information about the specific cookies and services used in the privacy settings on our website. There you can also modify your consent to the use of cookies and services at any time via the user guidance.

In general, you can also pre-set the use of cookies in your browser settings. Please note that in this case: You may not be able to use certain functions of our website at all or only to a limited extent if you completely exclude the use of cookies by means of default settings in the web browser you use.

We use the following types of cookies and services on our website:

Required cookies: These cookies are necessary so that you can move around the website and use its specific functions, including security-related functions. They ensure the stability of the website, offer a secure log-in, store e.g. the progress of your order, your log-in data and your shopping cart. Your language settings are also saved in this way.

Functional Cookies: They are used to provide the services you request, for example if you want to watch a video. Functionality cookies are also used to retain settings you make on the website (e.g. location). These cookies are not able to track your browsing on other websites and cannot track where you have browsed on the internet outside of our website. Without these cookies, we cannot provide you with certain services you may have requested. All information collected using these cookies is anonymous and is used solely to improve the functionality and service of the website.

Statistic Cookies: In order to further improve our offer and our website, we collect anonymised data for statistics and analyses. With the help of these cookies, we can, for example, determine the number of visitors and the effect of certain pages of our website and thereby optimise our content. We also use cookies on our website that enable an analysis of the user's surfing behaviour. Analytical cookies allow us to analyse the website so that we can measure and improve the performance of our pages. The data collected from you in this way is pseudonymised by technical precautions so that it is no longer possible to associate the data with you. The data will not be stored together with any other personal data about you.

Personalisation cookies: We use personalisation cookies to recognise you when you visit our website again and to personalise content and save your settings. These cookies are used to show you personalised content according to your interests. We also use so-called retargeting or remarketing cookies in order to be able to present you with exactly those advertisements that are potentially of real interest to you, based on your individual browsing behaviour within the framework of the respective advertising network. You may subsequently be presented with advertisements on these pages that relate to content that you have previously accessed on other websites.

Newsletter and Microsoft Marketing

As part of your registration for an email newsletter, we require your email address to which the newsletter is to be sent. Any further information is voluntary and will be used to address you personally and to personalise the newsletter as well as to clarify queries regarding the email address. 

A valid email address, country and language are required to receive the newsletter. The IP address you use to register for the newsletter, the date and time you order the newsletter will also be stored. This data serves us as proof in case of misuse, if a foreign email address is registered for the newsletter. In addition, to ensure that an email address is not improperly entered in our distribution list by third parties, we work according to the "double opt-in" procedure. With this procedure, you will receive a confirmation email to your specified email address after registration. Only when you have confirmed your registration by clicking on a link contained there will you subsequently receive the desired email newsletter. The order of the newsletter, the sending of the confirmation email and the receipt of the registration confirmation are logged within the scope of this procedure.

We would like to point out that we will evaluate your user behaviour when sending newsletters. For this purpose, we use the tracking functions of MicrosoftMarketing (Sandyford Business Estate, Dublin 18, Ireland) . The data is stored in Microsoft Azure Services of Microsoft Ireland Operations (Sandyford Business Estate, Dublin 18, Ireland) such as MS Dynamics or Power BI. Your data is not stored on servers outside the EU.

The emails sent contain so-called web beacons or tracking pixels which represent one-pixel image files which are stored on our website. For these evaluations, we combine the data collected and the web beacons with your email address and an individual ID. Links received in the newsletter also contain this ID. We use the data thus acquired to create a user profile to tailor the newsletter to your individual interests. In the process, we record when you read our newsletter, which links you click on and from this we deduce your personal interests. We combine these data with the actions you perform on our website.

Tracking by means of web beacons or tracking pixels is not possible if you have deactivated the display of images by default in your email programme. The newsletter will not be displayed in full in this case and you may not be able to use all the functions. If you display the images manually, the aforementioned tracking will take place. You can find more information about the cookies and technologies used in our privacy settings.
 

myHARTING

If you wish to use myHARTING, you must register by providing your email address (user name), a password of your choice, the company name, the company address, the country, the language, the surname and the form of address - any additional data requested is not mandatory but may be provided by you. We use the so-called double-opt-in procedure for registration, i.e. your registration is only completed once you have confirmed your registration by clicking on the link contained in a confirmation email sent to you for this purpose. Should your confirmation not be received within 24 hours, your registration will be automatically deleted from our database. The provision of the aforementioned data is obligatory; you can provide all other information voluntarily by using our portal.

When you use myHARTING, we store data to provide this service. The data required for this purpose until you deactivate your access. Furthermore, we store the voluntary data you provide for the duration of your use of myHARTING. You can view all details in the protected customer area and, if you wish, have them amended or deleted by us.

The connection is encrypted using TLS technology to prevent unauthorised access to your personal data by third parties.
 

Usage-based and / or personalised offers

Our offers should be as useful and interesting as possible for our users. For this purpose, we make offers and product recommendations that correspond as closely as possible to personal interests (personalised and / or usage-based offers). We use cookies and other technologies to collect this data.

Usage-based online advertising: Our website, or the linking website from which a user originates, collects and processes the usage behaviour of a visitor. This benefits by matching the generated advertising to specific areas of interest - reducing the overall number of randomly scattered adverts displayed. A cookie is stored on the user's computer to record usage behaviour.

In order to collect data for the delivery of usage-based online advertising and videos, we use tools from the following companies:

• Google
• Facebook
• Quora
• Twitter
• LinkedIn
• Bing
• Youtube
   

You can find more detailed explanations of the services and the associated use of cookies in the privacy settings on our website.e

Personalised offers: Personalised offers are based on the analysis of the purchasing behaviour of our customers and of interested parties, as well as the use of our electronic media by the respective visitor. We also use these technologies to recognise our customers as users.

Specifically, we use the following data to tailor product advertising to you and your interests:

• Data contained in the customer account and data that you provide to us during the processing of purchases (master data)
• Data about your - past or future - purchases from HARTING (transaction data) and information derived from this (e.g. which products you prefer to buy or configure)
• Information generated automatically when you visit our electronic media (website or app) (including cross-devices), including the date and time of the visit (usage data) and information derived from this (e.g. which content you frequently look at)
• Products you have searched for or viewed in our electronic media
   

The analysis and evaluation of the aforementioned information enable us to deliver offers and product recommendations individually tailored to the interests of the users. Personalised offers can be sent by letter, when visiting our electronic media (website and app) or - if separate consent has been given - by email or push message.

We use the following tool to optimise our offers based on your usage interests:

Content square

Where you give us your consent, this website uses technology provided by Contentsquare SaaS. Interaction data of the website visitor collected in pseudonymised form to optimise the user-friendliness of the website using cookies. The information generated by the cookie about your use of the website is usually transmitted to a Contentsquare server and stored there. The IP address transmitted by your browser is not merged with other Contentsquare data. Contentsquare guarantees the shortening of your IP address so that all data is collected anonymously. The following cookies are stored by Contentsquare: _cs_id, to recognise returning website users (up to 13 months) _cs_s, a session cookie that is created at the beginning of the website visit and deleted 30 minutes after the last page view. The use of Contentsquare is based on your consent.

Range measurement and analysis through Google Analytics

We create pseudonymous usage profiles with the help of Google Analytics in order to tailor our website to your needs. Google uses cookies and pixel tags to enable an analysis of the individual use of the website. The information generated about the use of this website may be transmitted to a Google server in the USA and stored there. However, as we have activated IP anonymisation on this website, your IP address will be truncated beforehand by Google within member states of the European Union or other states party to the Agreement on the European Economic Area. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to us.

You can find further information about Google Analytics on the cookies and technologies used in our privacy settings.

Facebook

We are jointly responsible with Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland, [email protected], Fax: +1 650 543 5340 as joint responsible parties under the Facebook Page Insights Supplement (https://www.facebook.com/legal/terms/page_controller_addendum) when using Facebook or Instagram.

Facebook Ireland Ltd. processes (personal) data when you use Facebook products - including when you visit our Facebook or Instagram page - even from people who are not logged into any of the Facebook services. Facebook describes in detail which (personal) data these are, how, for which purposes and on which legal basis they are processed in its data policy (https://help.instagram.com/519522125107875?helpref=page_content), which applies to all Facebook products. There you will also find information on how to contact Facebook as well as how to adjust the settings for advertisements, cookies, etc. The data may be transferred to countries outside the European Union.

For more information about the cookies that Facebook sets when having a Facebook account, using Facebook products (including the website and apps) or visiting other websites and apps that use Facebook products (including the "Like" button or other Facebook technologies), Facebook provides the Cookie Policy (https://www.facebook.com/policies/cookies/ ). Information on how to manage information held about you can also be found at this link: https://www.facebook.com/policies/cookies/

When you visit our Facebook or Instagram page, Facebook collects among other things your IP address. Together with other information that Facebook receives through cookies, Facebook provides us as the operator of the Facebook page with statistical information about the use of this Facebook page (so-called page insights). This is aggregated data that shows how users interact with the site. These page insights may be based on personal data collected by Facebook in connection with a user's visit to, or interaction with, our Facebook page and its content. Facebook provides more information on this here: https://www.facebook.com/about/privacy.

We may use Page Insights to anonymously evaluate reach, page views, time spent on video posts, actions (likes, comments, sharing posts), and by age, gender and location (as indicated by users in their respective Facebook profiles). In the process, settings can be made for the evaluation of the reach or corresponding filters can be set with regard to the selection of a time period, the consideration of a specific contribution as well as demographic groupings (e.g. female, 20-30 years old). This data is anonymised, aggregated and abstracted. These settings therefore do not allow us to draw any conclusions about individuals. The evaluation serves to design the offer on our pages optimally for the purpose of public relations.

We, as the provider of the information service, do not collect and process any further data from the use of the pages.

You have a right of appeal to the Irish Data Protection Commission (responsible for Facebook Ireland Ltd.) independent of any rights against us.

Please contact our Data Protection Officer or the Data Protection Officer of Facebook Ireland Ltd. https://www.facebook.com/privacy/explanation if you have any specific questions regarding the protection of your data

Customer feedback

Your opinion is important to us!
We may contact you for market research purposes to continuously improve your experience with our digital touchpoints, such as with our websites and our digital offers.
You have the opportunity, on a voluntary basis, to provide us with your views via a survey facility provided by our service provider, Qualtrics Ireland Ltd. Your opinion will be collected anonymously and processed anonymously.
You can find more detailed explanations of the services and the associated use of cookies in the privacy settings on our website. 

Data security

We would like to point out that according to the current state of the art, the protection of personal data for transmission within the Internet cannot be comprehensively guaranteed. Third parties may be technically able to interfere with network security without authorisation and monitor message traffic. Please note in this context that the transmission of data by email is always unencrypted.

Retention period

We will store personal data collected for business purposes for as long as is necessary for the business relationship and will then delete the data. A business necessity no longer exists at the latest when all claims that may follow from the business relationship are time-barred according to the general regulations. This is to be assumed in case of doubt 10 years after the last business transaction. We will delete any personal data we have received and which does not result in a business transaction after 3 years at the latest. We will of course also delete your data if a business purpose does not exist or no longer exists and you revoke your consent.

Rights of information, rectification, deletion and objection

Your rights

You have the right to obtain information about the personal data concerning you that is processed by us. Furthermore, you have a right to rectification, deletion or restriction of processing and a right to data portability.

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. In order to safeguard the rights and freedoms as well as the legitimate interests of the data subject, the data subject shall therefore have at least the right to express his or her point of view and contest the decision.

There is also a right of appeal at any time to a supervisory authority for data protection.

Right to object to your consent or against data processing

If you have given your consent for the processing of your data, you have the right to revoke this consent at any time.

The legality of the data processing carried out until the revocation shall remain unaffected by the revocation.
 

Right to object to the collection of data in special cases and to direct advertising.

SHOULD THE DATA BE PROCESSED ON THE BASIS OF (I) THE PERFORMANCE OF A DUTY IN THE PUBLIC INTEREST OR IN THE EXERCISE OF PUBLIC AUTHORITY OR (II) THE PROTECTION OF JUSTIFIED INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, INCLUDING PROFILING BASED ON THESE GROUNDS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS DATA PROTECTION DECLARATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS. IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS CONNECTED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING.

Revocation

You can at any time revoke your consent to the use of your data in writing or electronically. The same applies if your personal data is processed to protect legitimate interests.

Revocation per email: [email protected]

Revocation per post: HARTING AG, Leugenestraße 10, 2504 Biel/Bienne

We will no longer be able to provide certain services, such as participation in competitions, in the event of your revocation of the storage and processing of your data.

We will no longer process your personal data if you lodge an objection. This does not apply if we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

Complaints department

There is also a right of appeal at any time to the respective supervisory authority for data protection. Please contact the Swiss Federal Data Protection and Information Commissioner, Feldeggweg 1, CH - 3003 Bern

Validity of the Data Protection Declaration

We reserve the right to change or adapt this privacy policy from time to time. This declaration was last amended in December 2023.