The Cashier-Less Retail Store

Using the RFID counter, customers can pay by card, via an app, and optionally, if added to the counter, in cash. To pay using an app, the customers will connect to the checkout counter through the retailer’s app. They will just scan the counter’s QR code and confirm the payment via the app. The entire checkout experience takes less than 30 seconds.

Apart from grocery markets and shops, this technology can be used for fashion and hardware retailers to improve their customer experience.

RFID technology has evolved significantly over the past years, and former issues such as label cost or readability limitation for products which contain metals or liquids have been resolved. An all-RFID strategy delivers its ROI through adding value in multiple use cases along the product lifecycle: Starting in production – for the retailer’s private labels, in the supply chain, in compliance processes and in the store. Label costs are significantly lower when using the technology in high volumes specifically in store, RFID technology can be used for multiple use cases such as precise inventory management, implement dynamic pricing scenarios, intelligent shelfing, digital shelf assistants and anti-theft protection. Using RFID can also help retailers get better customer insights. 

The concept developed by DXC, HARTING Systems and Murata is based on a RFID middleware layer. The scanner station, payment processes, the mobile app, and the retailer’s back-end systems (e.g., ERP or inventory management system) are connected to that layer via secured APIs. It also maintains a digital twin of each product.

To see DXC, HARTING Systems and Murata’s cashier-less retail store concept and test the solution as a POC, visit the HARTING booth (hall 13, D62) and the Microsoft booth (hall 6, G24) during EuroShop2020 in Dusseldorf.  

About DXC Technology:

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. With decades of driving innovation, the world’s largest companies trust DXC to deploy our enterprise technology stack to deliver new levels of performance, competitiveness and customer experiences. Learn more about the DXC story and our focus on people, customers and operational execution at www.dxc.technology.

About Murata:

Murata is a leading manufacturer of electronic components, modules, and devices. The complete range includes ceramic capacitors, resistors/thermistors, inductors/chokes, timing devices, buzzers, sensors and EMI suppression filters. Whilst the company is known as a global ceramic capacitor manufacturer, it is also a world leader in Bluetooth® & WiFi™ Modules, board-mount DC-DC converters and is a key manufacturer of standard and custom AC-DC power supplies.

Established in 1944, Murata is headquartered in Japan and has European offices in Finland, France, Germany, Hungary, Italy, the Netherlands, Spain, Switzerland and the UK. For more information on Murata, please visit: www.Murata.com.

About HARTING Systems:

HARTING Systems is a subsidiary under the roof of the HARTING Technology Group. Worldwide, the Group’s successful core business focuses on industrial connector technology in the three lifelines of data, signal and power. The globally active Technology Group has 14 manufacturing locations worldwide, 44 sales companies and a total workforce of around 5,300 employees. HARTING Systems is a specialist for cash desk areas in the grocery retailing sector and offers complete, end-to-end solutions from a single source: from cash desks through to storage and output systems featuring customized portal software, and on to gap-free, seamlessly fitting shelf elements. The paramount aim is to shape and design the checkout area as an integrated success component of retail operations and ensure optimal, cost efficient use of the available retailing space.