HARTING Singapore Pte. Ltd. (henceforth also referred to as “HARTING”, “we”, “us” or “our”) is committed to safeguarding the privacy of the visitors and users (henceforth also referred to as “visitor”, “user”, “you” or “your”) of its website: [www.HARTING.com.sg] (the “Website”).
1. Storage and processing of personal data
1.1. Every time a user accesses a page on our website, and every time a file is accessed, access data regarding these actions is anonymised and stored in a log file on our server or on the servers of our service providers. This procedure immediately and automatically deletes any references to specific persons in the data.
1.2. The basic components of each data set are:
(a) the page from which the file was requested
(b) the name of the file
(c) the date and time of the request
(d) IP address of the device from which the request was made
(e) the volume of data transmitted
(f) the access status (file transmitted, data not found, etc.)
(g) a description of the type of web browser used
1.3. These anonymized, stored data are only evaluated for statistical purposes.
1.4. If there is an option on the Website to enter personal or business data (email addresses, names, addresses), such details are provided by the user on an exclusively voluntary basis and only to serve the purpose for which it is requested. The data will be processed strictly in accordance with statutory provisions. Mandatory information is naturally marked as such.
1.5. Your personal information will be processed and stored exclusively to meet HARTING’s own business purposes. Your data will be treated confidentially and will not be passed to third parties without authorization.
1.6. You will only be personally identified with the use of our offerings with your prior consent (see below).
1.7. HARTING uses third parties as service providers for processing data, including personal data, as part of its own business purposes; such service providers are cloud suppliers, service providers for the analysis of activities and web analysis services. A more detailed description of such services is to be found below.
1.8. If you register for the newsletter or for myHARTING on this website, HARTING will use the data you enter exclusively for this purpose or to inform you of circumstances relevant to this service or registration for it. HARTING will pass these data to its service provider, ClickDimensions (LLC 5901 Peachtree Dunwoody Road, NE Suite B500 Atlanta, GA 30328) for the purpose of managing, and this service provider will store the data in Microsoft Azure Services of the Microsoft Ireland Operations (Sandyford Business Estate, Dublin 18, Irland) such as MS Dynamics or Power BI. Your data will not be stored on servers outside the EU.
You can, on request and at any time, obtain information on the type and scope of personal data we hold concerning you. Additionally, in accordance with legal provisions, you have the right to rectification, the right to block and the right to deletion of this personal data.
2. Responsible contact
The body responsible for processing the data collected on this Website and as part of using the webshop is:
HARTING Singapore Pte Ltd
25 International Business Park, #04-108 German Centre, Singapore 609916
Tel.: +65 6225 5285; Email: [email protected]
You can reach the contact person and internally appointed Data Protection Officer at:
Mr. Soeren Montag, HARTING Singapore Pte Ltd
25 International Business Park, #04-108 German Centre, Singapore 609916
Tel.: +65 6225 5285, Email: [email protected]
3. Tracking mechanisms
3.1. Tracking mechanisms permit the operators of a website to monitor and if necessary control the online marketing measures deployed on the basis of their effect. The terms “web controlling”, “web analysis” or “traffic analysis” are frequently used synonymously with the term tracking. Tracking comprises monitoring the success, controlling and analyzing the efficiency of a website and the online marketing measures employed.
3.2. Mechanisms used for tracking generally examine where the visitors to a website come from, the nature of their conduct and activities on the platform and also, if relevant, what happens after they leave the site. There are basically two different methods for carrying out tracking.
HARTING uses tracking mechanisms to (i) measure or analyze reach and (ii) to personalize offers. If you are a registered user and you have logged on, HARTING will also use tracking mechanisms to build a profile.
4. Measurement and analysis of reach
The measurement and analysis of reach (also referred to as clickstream analysis, data traffic analysis, traffic analysis, web analysis, web controlling, etc.) is the collection of data and their evaluation with respect to the behaviour of visitors to websites. One analytical mechanism typically examines where visitors come from, which areas of a website they visit and how often and for how long individual pages and categories are viewed. It serves primarily to optimize the website and to better achieve certain objectives (e.g. to increase page views, visitor frequency, newsletter subscriptions). A fundamental distinction can be drawn in web analysis between evaluation procedures for permanently measuring the effectiveness of pages and methods for identifying weaknesses on the website and ways of improving them.
We use five different categories of cookies on our website:
• required cookies
• performance cookies
• functionality cookies
• personalisation cookies
• targeting cookies.
5.2. Required cookies: These cookies are required for you to be able to move around the website and use specific functions. For instance, when products are placed in an online shopping basket, these cookies allow the user the leave the website and still be able to access the products in the shopping basket on their return.
5.3. Performance cookies: These cookies collect information on how visitors use a website: for example, which pages they access most frequently, and whether they receive error messages from websites. These cookies do not collect any data by which visitors could be personally identified. All information collected with the help of these cookies is anonymous and is exclusively used to improve the website’s functionality and services. We therefore use performance cookies to generate statistics on how our website is used and to see how effective our marketing campaigns are.
5.4. Functionality cookies: These cookies make it possible to provide the services you request, e.g. when you wish to view a video. Functionality cookies also make it possible to retain any settings you configure on the website (e.g. location). These cookies cannot track you when you browse other websites and cannot identify where you have surfed on the Internet outside of our website. Without these cookies, we would be unable to provide certain services or functions on request.
5.5. Personalisation cookies: We use personalisation cookies to recognise you when you return to our website, to personalise content for you and also to save your settings (such as your preferred language).
5.6. Targeting cookies: These cookies are used to tailor the advertisements you see even more precisely to you and your interests. They also make it possible to limit how often a given advert is displayed to you, to measure the efficacy of a marketing campaign and to understand how people behave after viewing a given advert. Targeting cookies are commonly placed on webpages by advertising networks (with the consent of the respective website’s operator). They identify that the user has visited a website and pass on this information to other companies, such as advertising companies. In many cases, they are associated with a website functionality provided by said company. We therefore use targeting cookies to create connections with social networks. These social networks can then continue to use this information regarding your visit to tailor advertisements on other websites more precisely and to provide information regarding your visits to the advertising networks we use. As a result, you can subsequently be shown only the advertisements which, on the basis of your browsing behaviour, could potentially be of genuine interest to you.
Targeting cookies are explicitly used to display tailored advertisements to a user based on their surfing behaviour. Thus, you may be shown advertisements for HARTING products and services on other websites. In online marketing, this is also known as ‘retargeting’.
Preventing cookies from being stored: Generally speaking, you can prevent cookies from being stored on your hard drive by selecting ‘Block all cookies’ in your browser settings. Alternatively, you can also configure your browser so that it asks for your consent before a cookie is set. You can also delete cookies once they have been set. To find out precisely how this works in your specific case, consult your browser’s help pages.
Please note: If you completely block cookies from being used in the settings of the web browser you use, you will be unable to use certain functionalities of our website or will be restricted in doing so.
In the event that you automatically delete your cookies due to the configurations you make, opt-out cookies may need to be reactivated.
6.1. In order to register for an email newsletter, HARTING requires you to provide your email address, country name, and language spoken. Any other information is given voluntarily and will be used to address you personally and tailor the newsletter to your personal preferences and clarify queries regarding your email address.
6.2. If you register for the newsletter on this Website, HARTING will use the data you enter exclusively for this purpose or to inform you of circumstances relevant to this service or registration for it. HARTING will pass these data to its service provider, ClickDimensions (LLC 5901 Peachtree Dunwoody Road, NE Suite B500 Atlanta, GA 30328) for the purpose of managing and performing the mailing of the newsletter, and this service provider will store the data in Microsoft Dynamics. Your data will not be stored on servers outside the EU.
6.3. The IP address through which you register for the newsletter as well as the date and time when you order the newsletter will be stored. HARTING needs these data as evidence in the event of abuse, in case the email address registered for the newsletter does not belong to the user. To provide further security against an email address being improperly registered by third parties in HARTING’s circulation list, HARTING employs a “double opt-in” procedure. In this procedure, you will receive a confirmation email after registering, sent to the email address specified. You will only receive the desired email newsletter if you confirm your registration by clicking on a link contained in this email. As part of this procedure, the order for the newsletter, the despatch of the confirmation email and receipt of the confirmation of registration are all logged.
6.4. We would draw your attention to the fact that we will evaluate your user habits when sending newsletters for the purpose of [improving customer service]. To do so, we use the tracking functions of ClickDimensions. The emails sent contain so-called web beacons or tracking pixels which represent one-pixel image files which are stored on our Website. For these evaluations, we combine the data collected and the web beacons with your email address and an individual ID. Links received in the newsletter also contain this ID. We use the data thus acquired to create a user profile to tailor the newsletter to your individual interests. In the process, we record when you read our newsletter, which links you click on and from this we deduce your personal interests. We combine these data with the actions you perform on our Website.
6.5. Tracking by means of web beacons or tracking pixels is not possible if you have deactivated the display of images in your email program as your standard setting. In this case, the newsletter will not be fully displayed and you may not be able to use all its functions. If you have the images displayed manually, the tracking described above will be performed.
6.6. You have the option at any time to revoke your consent to the storage of your data and their use for the despatch of the newsletter, with effect for the future. HARTING provides you with a link in every newsletter for such revocation. You also have the option to communicate your desire to revoke your consent in writing to be sent to the contact options listed in section 2 above.
7. my HARTING
7.1. If you would like to use myHARTING, you must register by giving your email address (user name), a password of your choosing, the company name, company address, the country, language, surname and mode of address — any further details requested are not mandatory but can be supplied by you as additional information. HARTING uses the so-called double opt-in procedure for the registration, i.e. your registration will only be completed if you have already confirmed your registration via a confirmation email sent to you for this purpose by clicking on the link contained in it. If we do not receive your confirmation within 24 hours, your registration will be automatically deleted from our database. It is mandatory to provide the data specified above, while all other information can be provided voluntarily through the use of our portal.
7.2. If you use myHARTING, we will store the data we require from you to provide this service until you deactivate your access. We will also store the details which you provide voluntarily for as long as you use myHARTING. You can view all your details in the protected customer area and if so desired, you can have them changed or deleted by HARTING. The legal basis is provided by Art. 6 Para. 1 a GDPR.
7.3. To prevent unauthorized access to your personal data by third parties, the connection is encrypted by means of TLS technology.
8. Usage-based and/or personalized offers
8.2. Usage-based online advertising: Our Website or the linked website from which a user comes, collects and processes a visitor’s usage habits. The latter benefits as the advertising generated matches certain areas of interest — altogether, less randomly scattered advertising is shown. A cookie is stored on the user’s PC to record their user habits.
8.3. We use the following tools to record the data required to deliver usage-based online advertising:
(a) Google Analytics
(b) Google AdWords
(c) Google Tag Manager
Provider’s data protection notices: https://policies.google.com/privacy?hl=de
Opt-out option: http://bit.ly/1Q6YkQI
8.4. You can read further information on cookies and individual suppliers on the website http://www.youronlinechoices.com/. There you have the option to opt out of usage-based online advertising from individual tools or all of them.
8.5. Personalized offers: We also use these technologies to recognize users again. Personalized offers are based on the analysis of the particular visitor’s purchase habits as well as their use of our electronic media.
8.6. Specifically, we use the following data to tailor advertising to you and your interests:
(a) data contained in your customer account and data which you communicate to us when processing purchases (master data)
(b) data relating to your — previous or future — purchases made from HARTING (transaction data) and information derived from them (e.g. what products you prefer to purchase or configure)
(c) information (including cross-device information) automatically generated on visits to our electronic media (Website or app) including date and time of the visit (usage data) and information derived from such visits (e.g. what content you frequently view)
(d) products which you have searched for or viewed in our electronic media
8.7. The analysis and evaluation of the information specified allow us to make offers and product recommendations individually tailored to users’ interests. Personalized offers can be sent by letter, on visits to our electronic media (Website and app) or — if separate consent has been given — by email or push notification.
8.8. To optimize our offers on the basis of your usage interests, we use the following tool:
(a) Acquia Lift
At HARTING.com, we use the service Acquia Lift supplied by Acquia Inc., 53 State Street, 10th Floor, Boston, MA 02109, USA. All data collected are stored and processed on servers within the EU.
Acquia Lift serves the process of personalization which records users’ interests, preferences and habits.
Acquia Lift also uses geotargeting methods to determine the region where you are located. This allows us to provide you with content of regional interest, e.g. the contact widget which offers you the contact responsible for your region. The IP address is not stored and is used exclusively for this procedure.
You can refuse the storage of cookies by means of a corresponding setting in your browser software or deactivate Acquia Lift. However, in this case, you will no longer be able to use the value-added functions and tailored content services which is provided by Acquia Lift on our Website .
(b) Measuring and analyzing reach with Google Analytics
You can prevent the measurement of reach and the creation of user profiles (pseudonymous or personalized) by Google Analytics at any time. The following options are available to you:
• You can prevent storage of the cookies used to create a profile by making the appropriate setting in your browser software, as described above.
• A further option is to install an “opt-out cookie” which you can find under the following link: Deactivate Google Analytics. However, the web analysis is only discontinued for as long as the opt-out cookie is stored by the browser.
• Depending on the browser used, you also have the option to install a browser plug-in which prevents tracking. Simply install the browser plug-in which can be downloaded there.
9. Data security
HARTING will use all reasonable efforts to safeguard your personal information. However, please be aware that the use of the Internet is not entirely secure and for this reason HARTING cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
10. Retention period
HARTING will store personal data collected for business purposes for as long as this is required for the business relationship, and will then delete the data. Business necessity no longer applies at the latest when all claims which may arise from the business relationship have expired in accordance with any applicable laws. In the event of doubt, this can be assumed to be the case 10 years after the last business transaction. If HARTING has received personal data and no business transaction ensues, the data will be deleted after 3 years at the latest. HARTING will of course also delete data if the business purpose does not apply, or no longer does so, and the user revokes their consent.
11. Validity of Privacy Notice
11.1. We may modify the terms of this Policy or include additional terms to, for example, reflect changes to the law, or changes to our products and/or services. We encourage you to review these terms regularly. If you do not agree to the modified terms, you should discontinue your use of the Website. If there is any inconsistency between these terms and the additional terms, the additional terms shall prevail to the extent of any inconsistency between these terms and such additional terms. This policy was last amended on 21 May 2019.
12. Governing Law and Jurisdiction
The use of this Website shall be governed by and construed in accordance with the laws of Singapore and HARTING and the user agree to submit to the non-exclusive jurisdiction of the Singapore courts.