HARTING Singapore Pte. Ltd. (henceforth also referred to as “HARTING”, “we”, “us” or “our”) is committed to safeguarding the privacy of the visitors and users (henceforth also referred to as “visitor”, “user”, “you” or “your”) of its website: [www.HARTING.com.sg] (the “Website”).
1. Responsible contact partner
The body responsible for processing the data collected on this Website and as part of using the webshop is:
HARTING Singapore Pte Ltd
3A International Business Park, [email protected] Tower A #07-02, Singapore 609935
Tel.: +65 6225 5285; Email: [email protected]
You can reach the contact person and internally appointed Data Protection Officer at:
Mr. Simon Chan, HARTING Singapore Pte Ltd
3A International Business Park, [email protected] Tower A #07-02, Singapore 609935
Tel.: +65 6225 5285, Email: [email protected]
2. Storage and processing of personal data
2.1. Every time a user accesses a page on our website, and every time a file is accessed, access data regarding these actions is anonymised and stored in a log file on our server or on the servers of our service providers. This procedure immediately and automatically deletes any references to specific persons in the data.
2.2. The basic components of each data set are:
(a) the page from which the file was requested
(b) the name of the file
(c) the date and time of the request
(d) the IP address of the computer from which the request originated
(e) the quantity of data transmitted
(f) the access status (file transmitted, file not found, etc.)
(g) a description of the type of web browser used
2.3. This anonymised stored data is exclusively processed for statistical purposes.
2.4. Where there is an option to enter personal or commercial data (email addresses, names, addresses) on one of our websites, this disclosure of this data by the user is always expressly voluntary. We only use the data provided to fulfil the desired purpose. Data is strictly processed in accordance with legal provisions. Mandatory information is clearly marked as such.
2.5. We exclusively store and process your personal details to fulfil our own business purposes. We handle your data confidentially and do not disclose it to third parties without justification.
2.6. Data regarding use of our website is only allocated to individual users with the users’ prior consent (see below).
2.7. We use third parties as service providers to process data, including personal data in the context of our own business purposes. These third parties are cloud providers, activity analysis service providers and web analysis services. The following text contains more detailed descriptions of these services providers.
2.8. You can, on request and at any time, obtain information on the type and scope of personal data we hold concerning you. Additionally, in accordance with legal provisions, you have the right to rectification, the right to block and the right to deletion of this personal data.
3. Tracking mechanisms
3.1. The purpose of tracking mechanisms is to allow the operator of a website to monitor – and in some cases control – online marketing measures with reference to their efficacy. Commonly used synonyms for the term ‘tracking’ include ‘web controlling’, ‘web analysis’ and ‘traffic analysis’. Tracking encompasses success monitoring, control and efficiency analysis of a website and the online marketing measures it uses.
3.2. Measures used for tracking purposes generally examine where a website’s visitors come from, their behaviour and actions on the platform as well as, in some circumstances, what they do after leaving the page. There are essentially two different methods used to carry out tracking.
We use tracking mechanisms to measure and analyse its reach and personalise its web content. If you are a registered user and are also signed in, we will also use tracking mechanisms for profiling purposes.
4. Reach measurement and analysis
Reach measurement and analysis (as well as clickstream analysis, data traffic analysis, traffic analysis, web analysis, web controlling, etc.) denotes the collection and evaluation of data regarding the behaviour of website visitors. An analysis mechanism typically examines where visitors come from, which areas of a website are visited and how often, and for how long individual subpages and categories are viewed. First and foremost, it serves to optimise the website and achieve specific objectives more effectively (e.g. to increase page visits, visitor frequency or newsletter subscriptions, etc.). At a fundamental level, a differentiation can be made in web analysis between analytical procedures to measure site efficacy on a permanent basis and methods to find weak spots in a website and identify potential ways to improve these.
5. Third Party services and Cookies
Using cookies enables us to make it easier to navigate a website and also offers a high degree of user-friendliness. Moreover, cookies help us to identify particularly popular areas of our website. They make it possible to collect information regarding a specific period of time and identify the visitor’s computer. We use permanent cookies to improve user guidance and provide personalised content (“persistent cookies”). We also use so-called session cookies, which are automatically deleted when you close your browser (“transient cookies”).
Control cookie deployment and third-party services: Cookies required for the operation of this website are set automatically when the website is called up. Other cookies and functionalities not required for use by us as website operator and by any third party may only be used after your consent. To this end, when you call up this website, you will be asked to select a selection of permitted cookies and functions. This selection is in turn stored in a cookie until you delete this cookie or function from your end device.
In the cookie settings on our website, you may find further information about the specific cookies used. There you can also correct the selection of permitted cookies and functions at any time via the user guide for the consent of cookies.
We use the following categories of cookies on our website:
5.2. Essential cookies: These cookies are required for you to be able to move around the website and use specific functions, esp. relevant for security reasons. They ensure the stability of the website, offer a secure log-in, store e.g. the progress of your order, your log-in data and your shopping cart. It also saves your language settings.
5.3. Functional cookies: They are used to provide the services you request, for example, if you want to watch a video. Functionality cookies are also used to maintain settings you make on the website (e.g. location). These cookies are not able to track your browsing on other websites and cannot track where you have surfed the Internet outside of our website. Without these cookies, we will not be able to provide certain services you request. All information collected by these cookies is anonymous and is used solely to improve the functionality and service of the website.
5.5. Personalisation cookies: We use personalisation cookies to recognize you when you visit our website again and to personalize content and save your settings. These cookies are used to display personalized content to you according to your interests. We also use retargeting or remarketing cookies to help us deliver ads that are relevant to your interests based on your individual browsing habits within the respective advertising network. On these pages, you may be presented with advertisements relating to content that you have previously viewed on other websites
6. Newsletter and ClickDimensions
6.1. As part of your registration for an email newsletter, we need your email address to which the newsletter is to be sent. Any other information is given voluntarily and will be used to address you personally and tailor the newsletter to your personal preferences and clarify queries regarding your email address.
6.2. A valid email address, the country and a language are needed to receive the newsletter. The IP address through which you register for the newsletter as well as the date and time when you order the newsletter are also stored. We need these data as evidence in the event of abuse, in case the email address registered for the newsletter does not belong to the user. To provide further security against an email address being improperly registered by third parties in our circulation list, we provide a “double opt-in” procedure. In this procedure, you will receive a confirmation email after registering, sent to the email address specified. You will only receive the desired email newsletter if you confirm your registration by clicking on a link contained in this email. As part of this procedure, the order for the newsletter, the despatch of the confirmation email and receipt of the confirmation of registration are all logged.
6.3. We would draw your attention to the fact that we will evaluate your user habits when sending newsletters. To do so, we use the tracking functions of ClickDimensions (LLC 5901 Peachtree Dunwoody Road, NE Suite B500 Atlanta, GA 30328). The emails sent contain so-called web beacons or tracking pixels which represent one-pixel image files which are stored on our website. For these evaluations, we combine the data collected and the web beacons with your email address and an individual ID. Links received in the newsletter also contain this ID. We use the data thus acquired to create a user profile to tailor the newsletter to your individual interests. In the process, we record when you read our newsletter, which links you click on and from this we deduce your personal interests. We combine these data with the actions you perform on our website.
6.4. The data is stored in Microsoft Azure Services of Microsoft Ireland Operations (Sandyford Business Estate, Dublin 18, Ireland) such as MS Dynamics or Power BI. Your data is not stored on servers outside the EU.
6.5. Tracking by means of web beacons or tracking pixels is not possible if you have deactivated the display of images in your email program as your standard setting. In this case, the newsletter will not be fully displayed and you may not be able to use all its functions. If you have the images displayed manually, the tracking described above will be performed. In the cookie settings on our website, you may find further information about the specific cookies and technologies used.
6.6. You have the option at any time to revoke your consent to the storage of your data, email address and their use for the despatch of the newsletter, with effect for the future. We provide you with a link in every newsletter for such revocation. You also have the option to communicate your desire to revoke your consent in writing to be sent to the contact options listed in the legal notice.
7.1. If you would like to use myHARTING, you must register by giving your email address (user name), a password of your choosing, the company name, company address, the country, language, surname and mode of address — any further details requested are not mandatory but can be supplied by you as additional information. We use the so-called double opt-in procedure for the registration, i.e. your registration will only be completed if you have already confirmed your registration via a confirmation email sent to you for this purpose by clicking on the link contained in it. If we do not receive your confirmation within 24 hours, your registration will be automatically deleted from our database. It is mandatory to provide the data specified above, while all other information can be provided voluntarily through the use of our portal.
7.2. If you use myHARTING, we will store the data we require from you to provide this service until you deactivate your access according to Art. 6 Para. 1 lit. f GDPR. We will also store the details which you provide voluntarily for as long as you use myHARTING. You can view all your details in the protected customer area and if so desired, you can have them changed or deleted by us. The legal basis is provided by Art. 6 Para. 1 lit. a GDPR.
7.3. To prevent unauthorized access to your personal data by third parties, the connection is encrypted by means of TLS technology.
8. User-based and/or personalized offers
8.2. Usage-based online advertising: Our website, and linked websites from where a user originates, collect and process a visitor’s usage behaviour. The user benefits from this as the advertisements generated are tailored to their specific areas of interest; on the whole, fewer randomly scattered advertisements are displayed. A cookie is stored on the user’s computer to collect information on their usage behaviour.
8.3. We use tools of the following companies to collect data in order to provide user-based online advertising and videos:
In the cookie settings on our website, you may find further information about the specific cookies and third-party services used.
8.4. Personalized offers: Personalised offers are based on analysis of purchasing behaviour of our customers and interested leads as well as the respective visitor’s use of our electronic media. We also use these technologies to recognise returning users.
8.5. More specifically, we use the following data to create advertisements tailored to you and your interests in our products:
(a) data contained in your customer account and data you share with us when making purchases (master data)
(b) data about your purchases – to date or in future – at HARTING (transaction data) and information derived from the same (e.g. what products you prefer to purchase or configure)
(c) information generated automatically when you visit our electronic media (website or app, including across devices) including the date and time of the visit (usage data) and information derived from the same (e.g. what content you view and how often)
(d) products you have searched for or viewed in our electronic media
8.7. Analysing and evaluating the aforementioned information enables us to produce offerings and product recommendations tailored to individual users. Personalised offers may be sent by post, presented on a visit to our electronic media (website and app) or – if the user has given their specific consent – sent via email or push notification.
8.8. To optimize our offers on the basis of your user interests, we use the following tool:
Provided you give us your consent, this website uses technologies from Content Square SaaS. Interaction data of the website visitor is collected in a pseudonymized form for the purpose of optimizing the usability of the website using cookies. The information generated by the cookie about your use of the website is usually transmitted to a Contentsquare server and stored there. The IP address transmitted by your browser is not merged with other Contentsquare data. Contentsquare guarantees the shortening of your IP address so that all data is collected anonymously. The following cookies are stored by Contentsquare: _cs_id, to recognize returning website users (up to 13 months) _cs_s, a session cookie that is created at the beginning of the website visit, and deleted 30 minutes after the last page view. The use of Contentsquare is based on your consent (Art. 6 para. 1 lit. a) DSGVO).
(b) Reach measurement and analysis using Google Analytics
You may find further information about Google Analytics on the cookies and technologies used in our privacy settings.
We are jointly responsible for the use of Facebook or Instagram with Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland, [email protected], Fax: +1 650 543 5340 as joint controllers pursuant to Art. 26 DSGVO and the Facebook Page Insights Supplement (https://www.facebook.com/legal/terms/page_controller_addendum ).
Facebook Ireland Ltd. processes (personal) data when using Facebook products - including when visiting our Facebook or Instagram page - even from persons who are not logged into any of the Facebook services. Which (personal) data these are in detail, how, for which purposes and on which legal basis they are processed, is described by Facebook in its data policy (https://help.instagram.com/519522125107875?helpref=page_content ), which applies to all Facebook products. There you will also find information on how to contact Facebook as well as on the settings options for advertisements, cookies, etc.. The data may be transferred to countries outside the European Union.
When you visit our Facebook or Instagram page, Facebook collects, among other things, your IP address. Together with other information that Facebook receives through cookies, Facebook provides us as the operator of the Facebook page with statistical information about the use of this Facebook page (so-called page insights). These are aggregated data that show how users interact with the page. These Page Insights may be based on personal data collected by Facebook in connection with a user's visit to or interaction with our Facebook Page and its content. Facebook provides more information about this here: https://www.facebook.com/about/privacy.
We may use Page Insights to anonymously evaluate reach, page views, time spent on video posts, actions (likes, comments, sharing of posts) and by age, gender and location (as indicated by users in their respective Facebook profiles). In doing so, settings can be made for the evaluation of the reach or corresponding filters can be set with regard to the selection of a time period, the consideration of a specific post as well as demographic groupings (e.g. female, 20-30 years old). This data is anonymised, aggregated and abstracted. These settings therefore do not allow us to draw any conclusions about individuals. The evaluation serves to optimally design the offer on our pages for the purpose of public relations.
The legal basis for this data processing is Art. 6 para. 1 lit. a and f DSGVO.
We, as the provider of the information service, do not collect and process any further data from the use of the pages.
Irrespective of your rights against us, you have the right to lodge a complaint with the Irish Data Protection Commission (responsible for Facebook Ireland Ltd.) (Art. 77 DSGVO).
If you have specific questions about the protection of your data, please contact our data protection officer or the data protection officer of Facebook Ireland Ltd. https://www.facebook.com/privacy/explanation.
Your opinion is important to us!
In order to continuously improve your experience with our digital touchpoints, such as with our websites and our digital offers, we may contact you for market research purposes.
You will have the opportunity, on a voluntary basis, to provide us with your opinion via a survey facility provided by our service provider Qualtrics Ireland Ltd. Your opinion will be collected anonymously and processed anonymously.
In the cookie settings on our website, you may find further information about the specific cookies and third-party services used. (Link to User-Centrics)
9. Data security
We would like to point out that, given the current state of technology, it is not possible to guarantee complete protection of data transmitted over the Internet. In some circumstances, third parties may be able to penetrate network security and monitor communications. In this regard, please note that the transmission of data via email is fundamentally not encrypted.
10. Retention period
We store personal data collected for business purposes as long as is required for the business relationship, and then duly delete this data. A business purpose is deemed to have expired at the latest when the limitation periods for all claims that could arise from the business relationship have expired pursuant to generally applicable provisions. In case of doubt, this period should be assumed to be 10 years after the last business transaction. If we receive personal data and no related business transaction occurs, this data will be deleted after 3 years at the latest. Of course, we will also delete this data if a business purpose no longer exists and you revoke your consent.
Rights of information, rectification, deletion and objection
You have the right to obtain information about the personal data concerning you (Art. 15 GDPR) that is processed by us. Furthermore, you have a right to rectification (Art. 16 GDPR), deletion (Art. 17 GDPR) or restriction of processing (Art. 18 GDPR) and a right to data portability (Art. 20 GDPR).
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them. In order to safeguard the rights and freedoms as well as the legitimate interests of the data subject, there is therefore at least the right to express one's point of view and to contest the decision.
There is also the right to lodge a complaint with a data protection supervisory authority at any time
Right to object to your consent or against data processing
If you have given your consent for the processing of your data (6 I a GDPR or Art. 9 I I a GDPR), you have the right to revoke this consent at any time.
The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)
IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS DATA PROTECTION DECLARATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21(1) GDPR). IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).
Revocation of consent
You can revoke your consent regarding use of your data at any time either in writing or electronically. The same applies if your personal data is processed in accordance with Art. 6 Para. 1 lit. f of the GDPR.
Revocation via email: [email protected]
Revocation by post: FAO Dr Laker, HARTING Stiftung & Co. KG, Marienwerderstrasse 3, 32339 Espelkamp, Germany
In the event that you revoke your consent to the storage and processing of your data, we may be unable to offer you certain services, such as participation in competitions.
If you revoke your consent, we will no longer process your personal data. This shall not apply in the event we can demonstrate that the processing is necessary for compelling and legitimate grounds which override your interests, rights and freedoms, or in the event that the processing serves to assert, exercise or defend legal claims or rights.
You also have the right to submit complaints at any time to the respective supervisory authority for data privacy. To do so, please contact the State Commissioner for Data Protection and Freedom of Information for North Rhine-Westphalia, Kavalleriestrasse 2-4, 40213 Düsseldorf, Germany – Postal address: Landesbeauftragte für Datenschutz und Informationsfreiheit NRW, PO Box 20 04 44, 40102 Düsseldorf, Germany.
11. Validity of this Data Privacy Statement
11.1. We may modify the terms of this Policy or include additional terms to, for example, reflect changes to the law, or changes to our products and/or services. We encourage you to review these terms regularly. If you do not agree to the modified terms, you should discontinue your use of the Website. If there is any inconsistency between these terms and the additional terms, the additional terms shall prevail to the extent of any inconsistency between these terms and such additional terms. This policy was last amended on May 2022.
12. Governing Law and Jurisdiction
The use of this Website shall be governed by and construed in accordance with the laws of Singapore and HARTING and the user agree to submit to the non-exclusive jurisdiction of the Singapore courts.