Storage and processing of personal data
Every time a user accesses a page on our website, and every time a file is accessed, access data regarding these actions is anonymised and stored in a log file on our server or on the servers of our service providers. This procedure immediately and automatically deletes any references to specific persons in the data.
The basic components of each data set are:
- the page from which the file was requested
- the name of the file
- the date and time of the request
- the IP address of the computer from which the request originated
- the quantity of data transmitted
- the access status (file transmitted, file not found, etc.)
- a description of the type of web browser used
This anonymised stored data is exclusively processed for statistical purposes.
Where there is an option to enter personal or commercial data (email addresses, names, addresses) on our website, this disclosure of this data by the user is always expressly voluntary. We only use the data provided to fulfil the desired purpose. Data is strictly processed in accordance with legal provisions. Mandatory information is clearly marked as such.
We exclusively store and process your personal details to fulfil our own business purposes (Art. 6 Para. 1 lit. f GDPR). We handle your data confidentially and do not disclose it to third parties without justification.
Data regarding use of our website is only allocated to individual users with the users’ prior consent (see below).
We use third parties as service providers to process data, including personal data in the context of our own business purposes. These third parties are cloud providers, activity analysis service providers and web analysis services. The following text contains more detailed descriptions of these services providers.
If you register for the newsletter or for myHARTING on this website, we will use the data you enter exclusively for this purpose or to inform you of circumstances relevant to this service or registration for it. We will pass these data to its service provider, ClickDimensions (LLC 5901 Peachtree Dunwoody Road, NE Suite B500 Atlanta, GA 30328) for the purpose of managing, and this service provider will store the data in Microsoft Azure Services of the Microsoft Ireland Operations (Sandyford Business Estate, Dublin 18, Irland) such as MS Dynamics or Power BI. Your data will not be stored on servers outside the EU.
You can, on request and at any time, obtain information on the type and scope of personal data we hold concerning you. Additionally, in accordance with legal provisions, you have the right to rectification, the right to block and the right to deletion of this personal data.
Responsible contact partner
The data controller in the context of the processing of data collected on this website and through use of the online shop is:
HARTING South Africa (Pty) Ltd, Ground Floor, Twickenham Building, The Campus, Cnr Main & Sloane Street Bryanston, 2021 Johannesburg (Bryanston), Email: za(at)HARTING.com
The contact person at HARTING is:
Mr. Bernd Fischer, HARTING South Africa (Pty) Ltd, Ground Floor, Twickenham Building, The Campus, Twickenham Building, Crn Sloane and Main Rd, Bryanston, 2021, E-Mail: za(at)HARTING.com
The purpose of tracking mechanisms is to allow the operator of a website to monitor – and in some cases control – online marketing measures with reference to their efficacy. Commonly used synonyms for the term ‘tracking’ include ‘web controlling’, ‘web analysis’ and ‘traffic analysis’. Tracking encompasses success monitoring, control and efficiency analysis of a website and the online marketing measures it uses.
Measures used for tracking purposes generally examine where a website’s visitors come from, their behaviour and actions on the platform as well as, in some circumstances, what they do after leaving the page. There are essentially two different methods used to carry out tracking.
We use tracking mechanisms to measure and analyse its reach and personalise its web content. If you are a registered user and are also signed in, we will also use tracking mechanisms for profiling purposes.
Reach measurement and analysis
Reach measurement and analysis (as well as clickstream analysis, data traffic analysis, traffic analysis, web analysis, web controlling, etc.) denotes the collection and evaluation of data regarding the behaviour of website visitors. An analysis mechanism typically examines where visitors come from, which areas of a website are visited and how often, and for how long individual subpages and categories are viewed. First and foremost, it serves to optimise the website and achieve specific objectives more effectively (e.g. to increase page visits, visitor frequency or newsletter subscriptions, etc.). At a fundamental level, a differentiation can be made in web analysis between analytical procedures to measure site efficacy on a permanent basis and methods to find weak spots in a website and identify potential ways to improve these.
Using cookies enables us to make it easier to navigate a website and also offers a high degree of user-friendliness. Moreover, cookies help us to identify particularly popular areas of our website. They make it possible to collect information regarding a specific period of time and identify the visitor’s computer. We use permanent cookies to improve user guidance and provide personalised content (“persistent cookies”). We also use so-called session cookies, which are automatically deleted when you close your browser (“transient cookies”).
We use the following categories of cookies on our website:
Essential cookies: These cookies are required for you to be able to move around the website and use specific functions, esp. relevant for security reasons. They ensure the stability of the website, offer a secure log-in, store e.g. the progress of your order, your log-in data and your shopping cart. It also saves your language settings.
Functional cookies: They are used to provide the services you request, for example, if you want to watch a video. Functionality cookies are also used to maintain settings you make on the website (e.g. location). These cookies are not able to track your browsing on other websites and cannot track where you have surfed the Internet outside of our website. Without these cookies, we will not be able to provide certain services you request. All information collected by these cookies is anonymous and is used solely to improve the functionality and service of the website.
Personalisation cookies: We use personalisation cookies to recognize you when you visit our website again and to personalize content and save your settings. These cookies are used to display personalized content to you according to your interests. We also use retargeting or remarketing cookies to help us deliver ads that are relevant to your interests based on your individual browsing habits within the respective advertising network. On these pages, you may be presented with advertisements relating to content that you have previously viewed on other websites
Control cookie deployment: Cookies required for the operation of this website are set automatically when the website is called up. Other cookies and functionalities not required for use by us as website operator and by any third party may only be used after your consent. To this end, when you call up this website, you will be asked to select a selection of permitted cookies and functions. This selection is in turn stored in a cookie until you delete this cookie from your end device.
As part of your registration for an email newsletter, we need your email address to which the newsletter is to be sent. Any other information is given voluntarily and will be used to address you personally and tailor the newsletter to your personal preferences and clarify queries regarding your email address.
A valid email address, the country and a language are needed to receive the newsletter. The IP address through which you register for the newsletter as well as the date and time when you order the newsletter are also stored. We need these data as evidence in the event of abuse, in case the email address registered for the newsletter does not belong to the user. To provide further security against an email address being improperly registered by third parties in our circulation list, we provide a “double opt-in” procedure. In this procedure, you will receive a confirmation email after registering, sent to the email address specified. You will only receive the desired email newsletter if you confirm your registration by clicking on a link contained in this email. As part of this procedure, the order for the newsletter, the despatch of the confirmation email and receipt of the confirmation of registration are all logged.
We would draw your attention to the fact that we will evaluate your user habits when sending newsletters. To do so, we use the tracking functions of ClickDimensions. The emails sent contain so-called web beacons or tracking pixels which represent one-pixel image files which are stored on our website. For these evaluations, we combine the data collected and the web beacons with your email address and an individual ID. Links received in the newsletter also contain this ID. We use the data thus acquired to create a user profile to tailor the newsletter to your individual interests. In the process, we record when you read our newsletter, which links you click on and from this we deduce your personal interests. We combine these data with the actions you perform on our website.
Tracking by means of web beacons or tracking pixels is not possible if you have deactivated the display of images in your email program as your standard setting. In this case, the newsletter will not be fully displayed and you may not be able to use all its functions. If you have the images displayed manually, the tracking described above will be performed.
In the cookie settings on our website, you may find further information about the specific cookies used.
You have the option at any time to revoke your consent to the storage of your data, email address and their use for the despatch of the newsletter, with effect for the future. We provide you with a link in every newsletter for such revocation. You also have the option to communicate your desire to revoke your consent in writing to be sent to the contact options listed in the legal notice.
If you would like to use myHARTING, you must register by giving your email address (user name), a password of your choosing, the company name, company address, the country, language, surname and mode of address — any further details requested are not mandatory but can be supplied by you as additional information. We use the so-called double opt-in procedure for the registration, i.e. your registration will only be completed if you have already confirmed your registration via a confirmation email sent to you for this purpose by clicking on the link contained in it. If we do not receive your confirmation within 24 hours, your registration will be automatically deleted from our database. It is mandatory to provide the data specified above, while all other information can be provided voluntarily through the use of our portal.
If you use myHARTING, we will store the data we require from you to provide this service until you deactivate your access according to Art. 6 Para. 1 lit. f GDPR. We will also store the details which you provide voluntarily for as long as you use myHARTING. You can view all your details in the protected customer area and if so desired, you can have them changed or deleted by us. The legal basis is provided by Art. 6 Para. 1 lit. a GDPR.
To prevent unauthorized access to your personal data by third parties, the connection is encrypted by means of TLS technology.
User-based and/or personalised offers
Usage-based online advertising: Our website, and linked websites from where a user originates, collect and process a visitor’s usage behaviour. The user benefits from this as the advertisements generated are tailored to their specific areas of interest; on the whole, fewer randomly scattered advertisements are displayed. A cookie is stored on the user’s computer to collect information on their usage behaviour.
We use tools of the following companies to collect data in order to provide user-based online advertising:
In the cookie settings on our website, you may find further information about the specific cookies used.
Personalised offers: We also use these technologies to recognise returning users. Personalised offers are based on analysis of purchasing behaviour as well as the respective visitor’s use of our electronic media.
More specifically, we use the following data to create advertisements tailored to you and your interests:
- data contained in your customer account and data you share with us when making purchases (master data)
- data about your purchases – to date or in future – at HARTING (transaction data) and information derived from the same (e.g. what products you prefer to purchase or configure)
- information generated automatically when you visit our electronic media (website or app, including across devices) including the date and time of the visit (usage data) and information derived from the same (e.g. what content you view and how often)
- products you have searched for or viewed in our electronic media
Analysing and evaluating the aforementioned information enables us to produce offerings and product recommendations tailored to individual users. Personalised offers may be sent by post, presented on a visit to our electronic media (website and app) or – if the user has given their specific consent – sent via email or push notification.
To optimise our offers on the basis of your user interests, we use the following tool:
On our website, we use the Acquia Lift service provided by Acquia Inc., 53 State Street, 10th Floor, Boston, MA 02109, USA. All collected data is stored and processed on servers within the EU.
Acquia Lift facilitates personalisation, and allows us to record users’ interests, preferences and behaviour.
Acquia Lift also uses geo-targeting methods that identify the region you are in. This enables us to provide you with content of interest to your specific region – such as our Contact widget, which identifies the relevant contact partner for your region. Your IP address is not saved and is used exclusively for this process.
Reach measurement and analysis using Google Analytics
We would like to point out that, given the current state of technology, it is not possible to guarantee complete protection of data transmitted over the Internet. In some circumstances, third parties may be able to penetrate network security and monitor communications. In this regard, please note that the transmission of data via email is fundamentally not encrypted.
We store personal data collected for business purposes as long as is required for the business relationship, and then duly deletes this data. A business purpose is deemed to have expired at the latest when the limitation periods for all claims that could arise from the business relationship have expired pursuant to generally applicable provisions. In case of doubt, this period should be assumed to be 10 years after the last business transaction. If we receives personal data and no related business transaction occurs, this data will be deleted after 3 years at the latest. Of course, we will also delete this data if a business purpose no longer exists and you revoke your consent.
Right of access, right to rectification, right to information
You have the right at all times to access your stored personal data, as well as information regarding its origin, recipient and the purpose of its storage. Furthermore, you have the right to rectification and the right to deletion of your data (the ‘right to be forgotten’).
Validity of data protection policy
We reserve the right to amend or adapt this data protection policy from time to time. This policy was last amended on 5 May 2020.